By popular demand….. we are putting another of our popular “unconferences”.
We will start with a presentation on the latest information on government direction on housing and support policies. We will also be discussing the latest news on tenant involvement
Book – Here: www.eventbrite.co.uk/e/unconference-and-networking-event-for-tenants-panels-wednesday-5th-july-2017-tickets-34605890149
Then – with no formal conference agenda for the rest of the day – YOU decide what to talk about around the tables of 8 – you will be networking with 16 other tenants and involvement staff on at least 2 subjects formally and then as many opportunities as you have the energy for with other tenants and involvement staff in breaks and over lunch.
You can choose on the day what you want to talk about and just join the table to discuss that topic.
But – We would love you to send in your chosen topics in advance, so we can help to make your day a success – please send them to Yvonne@tenantadvisor.net
Ideas received so far include – remember you chose these on the day or suggest others:
- Tenant Consultative Panels – top tips for influence
- Tenant information used by panels to improve services – what’s useful?
- Tenants meeting staff – top tips for getting the information you need
- Tenant insight – top tips for useful tenant feedback
- Tenant influencing landlord policy – top tips
- Tenant scrutiny of services – planning your scrutiny – top tips
- Tenants writing reports and influencing the final result – top tips
- Tenants making calls to other tenants on services – top tips
- Tenants influencing Boards and scrutiny committees – top tips
- Tenants reviewing performance information – top tips
- Tenants working with senior staff – top tips
- Tenants panels making use of digital data – top tips
- Tenants involved in complaints – top tips
- Tenants involved in Value for money – top tips
- Tenants scrutiny – ASB/Repairs etc
Warrington Housing Association Scrutiny Panel (WHASP) are supporting the organisation of the this event. Thanks to them for their help in the facilitation of this. You will meet them on the door and on each table during the day.
Note: We are keen to maximise the number of tenants at the event and would value you sending no more than one staff ember to every four resident attending …. and staff be aware we might need you to muck in and help the whole day along to maximise benefits for your customers.
The agenda looks like this:
9.45. Registration and refreshments
10.15 New direction in government housing and social policy – what do they tell us? what does it mean?
11.00 Unconference session one
12.00 Feedback
12.30 Lunch – Yum! and more networking
1.30 Unconference session two
2.30 Feedback
2.55 Prize draw
3.00 Close
Scrutiny.net members £40. Non members £55. Prices include lunch and refreshments. You can buy by pay-pal, or alternately, just tick the box underneath (it says – “show more options”) for a credit card, cheque or invoice payment.
The venue is in the a very short taxi ride from either train station in Warrington.
Parking is amble and free – but you must leave your car registration at the information desk on the way in