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Do you work across landlord or local authority boundaries – read on
Panels need to agree on a solution and there can be many different priorities of landlords and tenants in one area, let alone across landlords and local authority…
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Hints and tips to those new to scrutiny
Linda Levin, Director at SEP and the team of tenants and landlord at Bernicia Homes explain their hints and tips and do’s and donts:…
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Evaluating your landlords performance
Its one of the things that staff, managers and tenants struggle with Here is a presentation from Community Gatway Scrutiny Group at Preston who…
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Writing reports and presenting information to senior staff and Boards
Soha Housing co-regulatory champions explain their route to getting the message across, being heard and getting results: Tenants writing and presenting their own reports…
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Tenant Cashback – the lastest from 2 of the 3 pilots
Tenants will be able to opt out of their tenancy agreement repairs shortly and get money back from their landlord. is this a good…
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Recruiting residents to scrutiny panels
Salix Homes Customer Panel have long been known for excellence in scrutiny. they proved it again recently by achieving the SEP Gold Scrutiny Accreditation Here…
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Involving young people
SEP held a conference on involving young people on 21st November in Halton Here is some of the advice given on the day from…
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Involving tenants through social media
Its not easy to reach out to everyone For those under 35 and an increasing number of us that are over that tender age,…
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For when you can’t send everyone on a course
It is hard when only one or two members of a group can attend a course. It is hard for landlords to send more…
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Resident self assessment of skills
We recently designed a proforma whihc you might find useful to test the skills which residents felt they needed for scrutiny. It is equally…
