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LGBT Customers – what do i need to know?
Your Panel or group can never be representative of the whole of the Housing in your area As well as opinions from the Scrutiny…
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Serious detriment – Fire Safety and avoiding Discrimination
Serious Detriment is the only reason why the regulator, the TSA, now part of the Homes and Community Agency will step in to investigate…
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Home Ownership
Its becoming more difficult to get access to a home which you own The have produced these briefs to help us all understand HO…
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Scrutinising allocations and voids
If you are – its a big subject and our advice here at SEP is to break it into 2 areas voids lettings The…
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Going Green?
Is your organisation looking at its envirinmental resources and assets? Have you been asked to influence this, which is part of stakeholder engagement under…
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Complaints
I will shortly be producing a summary of the learning from the 3 events that we have been doing to get the messages out…
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Gypsies and Travellers – Inequalities
Are you doing s service review of equality? You might find this a useful read for those who are: Gypsies &Travellers inequalities…
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Transparancy
Thats the key word and an expectation of the regulator In this briefing from the NHF, find out what transparancy means to its members…
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Allocations and lettings
At a time when Homeless people can eb rehousing in private housing for up to 2 years as a way of discharging the local…
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Tenancy Fraud and Data Sharing
The Chartered Institute of Housing has published guidance for housing organisations which you might find useful This guide covers: Steps to share data and…
