We like this one – its clear and to the point:
“We have six key performance indicators that are reported to each Board meeting. These are our lifeblood measures, as they are critical to the wellbeing of the Trust – read about them here“.
Halton are ahead of the game on IT – offering braodband for £5 a month too:
“We’ve also launched our fantastic ‘Open Digital Deal’ enabling other Housing Associations to take advantage of our partnership with O2 to deliver Internet-enabled devices to our customers. Encouraging more of our customers online is one way that we will help tackle the recent rent cuts through digital efficiency savings as part of our aim for 90% of our customer transactions to be via an online self-service route by 2018. Find out more here”