Click on these links for the course content and the booking form.

Leadership training for Volunteers Final

Booking Form Leadership Training for Customer Groups

We have pulled this course together from a variety of requests from you and to fill an important gap in the market.

Thanks to those of you who helped as a sounding board. the courses will run from Sepember to December 2015. We can also deliver these courses “in house” or local to you.

We hope you will find the course(s) useful, they certainly feel they would be useful skills for involved customers.

We hope you like the programme so much that you book some places!

We hope they will excite you to maximise the value of customer volunteers.

Please do attend, we are offering this at a low course rate to get the message out far and wide.

Staff attending will receive mentoring skills which can be transferable in the workplace.

Leadership training is important for everyone, staff also need to manage upwards and across in the organisation to maximise the voice of the customer

If you have any queries, by all means, give me a call or drop me a line

Best wishes

Yvonne

Yvonne Davies

Scrutiny and Empowerment Partners Ltd

www.tenantadvisor.net

Contact: 07867974659