We have moved to www.ydconsultants.co.uk - Thursday 1 April 2021
“Making Things Right” – an awareness campaign for tenants on complaints - Friday 5 March 2021
Residents – would you like to be part of the Housing Ombudsman’s Panel? - Thursday 4 February 2021
On this page you will find good practice, proformas and conference slides from those who are at the top of their game on scrutiny and empowerment.