Thanks to everyone who contributed to the success of the 3rd Annual Tenant Panels and Scrutiny Conference and the 160 attendees and speakers, who joined us at Scrutiny and Empowerment Partners and our partner the Northern Housing Consortium at York Racecourse
This website is just being improved and these notes will eventually migrate to the Publications page, but we promised to share the hints and tips from the afternoon sessions from the volunteers below – see those we have – more are being typed up and included – so keep an eye on the bottom of this page as it will grow!
| 1. Leadershipa) Leadership Skills and Chairing meetings (Tony Kiely at Plus Dane)b) Managing meetings for success (Natalie Pryor at LMH)
c) Dealing with BIG personalities (Yvonne Davies, SEP)
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2. Persuasiona) Negotiation techniques (Sue Cox at New Charter)b) Report writing for influence (Maureen Ward at Southway)
c) Presenting reports/findings (Fay Jackson at Trafford Housing Trust)
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| 3. Identifying the problema) Scoping and planning your work (Linda Bacon at Fabrick)b) The can opener – the desktop review (Linda Collier (HoS)
c) Reviewing performance and benchmarking data (Margaret Connor at Salix) |
4. Evidence gatheringa) Gathering evidence (Lindsay Farquhar at City West)b) Setting the right questions (Dr Mike Biles, HoS)
c) Researching best practice and networking (Jonathan Cannon at Vela)
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10 Hints and Tips about Scoping and Planning your work
10 Hints and Tips about Evidence Gathering
10 Hints and Tips about Managing BIG Personalities
10 Hints and Tips about Negotiation
10 Hints and Tips about Networking and Researching best practice
10 Hints and Tips about Presentations
10 Hints and Tips about Report Writing
10 Hints and Tips about Leadership and Chairing
10 Hints and Tips for Asking Questions
10 Hints and Tips for Desktop Reviews