• Article

  Complaints and the changes planned by the HoS

  Rafael Runco, Depty Housing Ombudsman from the Housing Ombudsman Service (HoS) and Yvonne have been touring the country on  how the new complaints system might…

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• Article

  Complaints

  I will shortly be producing a summary of the learning from the 3 events that we have been doing to get the messages out…

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