• Article

    Collecting the rent

    The CIH is launching a new charter for rent collection and encouraging sign up They say: Income management has always been fundamental for any…

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  • Article

    PAC – govt mismanaging disposals of public land

    A group of MPs has accused the government of mismanaging the programme of disposing of public land for housebuilding, in a report. According to…

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  • Article

    Assessing impact as well as outcomes

    Outcomes are a result of the actions you have taken Impact is the effect those outcomes have had Both are important and might help…

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  • Article

    Housing data is inaccurate

    More than a third of data that social landlords hold on tenants is inaccurate or missing, according to a tech supplier to the housing…

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  • Article

    Big Tenant Survey 2014

    Most social housing tenants do not believe their landlords listen to them or care about them, a survey has found. According to CIH: Responses…

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  • Article

    Visual data is better

    Local government leaders recently have encountered a long cycle of shortages. From job cuts to budget reductions, inspiring local communities has been challenging for…

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  • Article

    Performance matters

    These 2 reports from the Scottish Regulator may be of interest: Performance Matters 28 February – pdf Performance Matters 2- Web Version  …

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  • Article

    Latest AWSIS briefing papers

    I always find these useful – so i thought i would share them with members: ABOUT AWICS ‘AWICS’ is an ethical management consultancy and training…

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  • Article

    Scrutiny.net Meeting on 12th February 2014

    Here are the notes from the meeting. We discussed the ways in which you can explain VFM to customers and then engage them; techniques…

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  • Article

    IPPR 2013 Policy Impact 2013

    IPPR have published their policy impact in 2013 Here it is: On energy policy – rarely out of the news this year – IPPR…

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