• Article

    A bit of Future Gazing

    Here are 2 reports worth a nose on this subject, for businesses and for communities: Ebook – 2019 Community Predictions Altair_Future_Gazing_Report_2019_online…

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  • Article

    HACT report on resident satisfaction and customer Insight

    Here is the much awaited HACT report. HACT findings highlight two key issues for the future of customer satisfaction: • First, rather than collect…

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  • Article

    Devolution digital “up north”

    A huge opportunity will be lost if the north of England is unable to provide sufficient talent to facilitate the continued growth of the…

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  • Article

    Innovation Index

    Inside Housing and Dolphin Index have joined forces to carry out the second annual Innovation Index for the housing sector. The survey, looking at…

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  • Article

    Digital engagement advice

    As the economy recovers from recession, the challenge is to build sustainable local growth. Local Enterprise Partnerships (LEP) are charged with the delivery of…

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  • Article

    CAA issue drone warning

    A watchdog has warned social landlords to seek permission before using drones near homes or risk prosecution. According to Inside Housing: The Civil Aviation…

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  • Article

    Report calls for Local Govt digital service

    The creation of a Local Government Digital Service (LGDS) and the expansion of free WiFi across public spaces are among the key proposals in…

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  • Article

    Recording local meetings – advice

    Communities secretary, Eric Pickles, recently signed a parliamentary order to allow the public recording of local meetings. I would like to offer you some practical…

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  • Article

    Tablets v phone contact for tenants

    Landlord’s ‘Digital Deal’ scheme will deny tenants phone access for queries According to Inside Housing: Halton Housing Trust’s tenants will be given tablets but…

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    LifeKit for accessing IT at Halton

    Halton Housing Trust customers are set to benefit from a newly launched section of the LifeKit, an online toolkit to provide customers with a wide range…

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