• News

    • We have moved to www.ydconsultants.co.uk - Thursday 1 April 2021
    • Workshop – Involvement and building safety, repairs and assets 4.3.21 - Thursday 4 March 2021
    • NHC and TenantAdvisor Tenant Panel Conferences, Dec 20- Feb 21 - Thursday 4 March 2021
  • Contact Us
  • My Account
  • Join Up
Tenant Advisor
  • Tenant Advisor Features
  • About Us
  • Tenant Activity
  • Good Practice Articles
  • Our News
  • Our Events

Customer Care Category

  • Article

    Eviction request gets to high court

    A vulnerable tenant is taking a housing association to the Supreme Court over its attempt to evict him from his home. According to inside…

    Read More

  • Article

    Community Justice

    This report argues for reforms to the way the criminal justice system deals with victims, communities and offenders, in order to repair the everyday…

    Read More

  • Article

    food and faith in liverpool

    Tenants and staff from a Liverpool housing association have been widening their cultural and religious understanding after paying visits to a Hindu temple, a synagogue,…

    Read More

  • Article

    Duty of Candour

    As complaints over standards of adult care double, John Turner, Regulatory Law Lead at Anthony Collins Solicitors examines the new “Duty of Candour” for…

    Read More

  • Article

    Latest AWSIS briefing papers

    I always find these useful – so i thought i would share them with members: ABOUT AWICS ‘AWICS’ is an ethical management consultancy and training…

    Read More

  • Article

    Slides and presentations from the NHC Annual resident involvement conference

    Hello members Here are all the slides and the programme. If you need any of these in full presentations, just give me a shout…

    Read More

  • Article

    How to harness consumer purchasing power

    This report asks how can government act effectively and innovatively to ensure markets for essentials like energy, transport and housing function fairly. According to…

    Read More

  • Article

    Social media, Young People and the general election

    Party leaders should deliver their top five election promises on twitter in order to secure the youth vote, according to a new study. According…

    Read More

  • Article

    UK Housing Award Winners

    UK Housing Awards 2014 Shortlist Business transformation of the year Cestria Community Housing – Zero to heroes Circle Housing – Repairs and maintenance Curo…

    Read More

  • Article

    Guide to safeguarding

    The Social Care Institute for Excellence has developed a guide to help housing staff engage with safeguarding of vulnerable adults and connect with safeguarding…

    Read More

  • «123»

Categories

  • Welfare Reform (512)
  • Housing Strategy (389)
  • Care and Support (350)
  • Anti-Poverty (334)
  • House Building (322)
  • Regulation (316)
  • LA Specific Issues (297)
  • Tenant Involvement (296)
  • Government Initiatives (254)
  • Equality (227)
  • Goverance (221)
  • Community (206)
  • Economy (190)
  • HA Specific Issues (162)
  • Work (157)
  • Homelessness (152)
  • Value for Money (152)
  • Health and Safety (136)
  • Allocations (132)
  • Bedroom Tax (124)
  • Finance (124)
  • Finance Viability (123)
  • Rents (113)
  • Repairs (112)
  • Private Sector Housing (104)
  • Health (103)
  • Arrears (96)
  • Right to Buy (95)
  • Big Society (84)
  • Nuisance (80)
  • Tenancies (79)
  • Green Agenda (78)
  • Energy (69)
  • Complaints (66)
  • Older people (65)
  • Technology (55)
  • Social Capital (51)
  • Social Enterprise (48)
  • Awards (47)
  • Estate Management (45)
  • Scrutiny.net Meetings (43)
  • Social Media (40)
  • Tenure (40)
  • Customer Care (37)
  • Risk Management (34)
  • Education (33)
  • Voids (31)
  • Coronavirus (31)
  • Data Protection (28)
  • IT (24)
  • BREXIT (22)
  • Devolution (21)
  • Improvements (18)
  • Data (17)
  • Performance (17)
  • Insurance and Risk (14)
  • Tenancy Fraud (14)
  • Europe (13)
  • Partnership (12)
  • Rural Communities (12)
  • Tenant reward/incentives (11)
  • Universal Credit (7)
  • Unconference (6)
  • Digital (6)
  • International tenants (4)
  • Statistics (3)
  • Cashback (2)
  • Staffing (1)
  • Scrutiny Info

    Sign up for our monthly newsletter

    Stay up-to-date with the latest Tenant Advisor news & events

    Explore
    Tenant Advisor

    • Tenant Advisor Services
    • About Us
    • Landlord Directory
    • Articles on Good Practice
    • Events & Training
    • Tenant & Housing News
    • Contact Tenant Advisor
    Join Up Sign In
    • Tenant Advisor Feature Tour
    • Associates
    • Testimonials
    • About Yvonne Davies

    Contact & Connect

    Scrutiny and Empowerment Partners Ltd,
    11 Hope Place,
    Liverpool,
    L1 9BG

    Tel: 07867 974659
    yvonne@tenantadvisor.net

      Follow Us:

    • Twitter

    Speak with Tenant Advisor on 07867 974659

    Sitemap | Accessibility | Terms & Conditions

    © 2013 Scrutiny and Empowerment Partners Limited - Company Number: 7540105
    Website Design by Bolland & Lowe