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Article
Supporting residents with the digital divide
Poplar HARCA have a fabulous initiative to supporting their residents to get on lone with confidence, by partnering with Primary Schools. Many housing and…
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Article
On line engagement
Vanilla Forums have created an all-you-need-to-know guide to community engagement. Their newest eBook, Driving Adoption and Increasing Engagement in Your Online Community Forum, is designed…
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Article
HACT report on resident satisfaction and customer Insight
Here is the much awaited HACT report. HACT findings highlight two key issues for the future of customer satisfaction: • First, rather than collect…
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Article
Are we getting the most from going digital?
This discussion paper from IPPR argues that public policy should seek to accelerate automation to reap the productivity benefits, while building new institutions to…
