• Article

    Leeds Council pilots live chat on website

    Leeds City Council is piloting live chat for those looking for help on its website. According to LG news: The new technology, supplied by…

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  • Article

    Mobile Apps

    Mobile technology is a great enabler for data capture and information access, and there are several other benefits: for the individual, the ability to…

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  • Article

    Digital technology and LA resistance

    Council leaders must overcome their ‘cultural resistance’ to digital technology. LG News has reported that according to a new report from a think tank: Smart…

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  • Article

    Budget News – Local Government

    Here is a round up of the LG news: Budget 2014: No great surprise for local government The 2014 Budget speech held no great…

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  • Article

    Geographical social media communities

    Here are some snippets i have picked up recently on the use of social media to engage communities. Check these out: http://forums.e-democracy.org/groups/ http://frontporchforum.com http://www.southeastcentral.co.uk…

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  • Article

    Data security

    Housing associations are braced for reform. Legislation, from housing benefit direct to tenants to the bedroom tax, is being driven through but scant consideration has…

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