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Scrutiny.Net Oct 2018
Qualtrics – Trafford Housing Trust move to gathering instant feedback Agatha Lawton‑Cooper Customer Intelligence Officer Aggie share the Trafford Housing Trust recent work on customer insight and…
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Scrutiny.Net meeting, 11th April 2018
Thanks to Habinteg for hosting in sunny Bradford. Here is the agenda and some of the presentations and some contributions for sharing from members:…
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Scrutiny.Net – Customer Engagement staff Performance Network
Here are some swapsies and the presentations – notes to follow: HACT Insight tool Tenant advisory presentation_Leeds_18th Jan 2018 Resident satisfaction The report of…
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Notes from Scrutiny.net 3rd Oct
Thanks to Plus Dane for hosting 1 Presentation and discussion A new approach to involvement at Wythenshawe Community Housing Group – Dean Slavin, Housing…
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S.Net 13th July 2017
S.Net 13th July 2017 Thanks to Sadeh Lok for hosting. New VFM standard – Measuring quality Here is the first presentation, we look…
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Scrutiny.net 6th April 2017
The meeting was held at Great Places Housing group. Thanks of your on going support. I have sent out to those who attended, the…
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Scrutiny.Net Meeting 24th January 2017
Thanks to Liverpool Mutual Homes for hosting 1 Presentation by Plus Dane on their new Involvement methodology – Emma Sneyd and Irene Crone…
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Scrutiny.Net meeting 5th October 2016
Hello everyone Here are the notes and handouts of the meeting: Changing our approach to Co-regulation and involvement Alison Leech and Jane Booth from Incommunities…
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Induction for new to involvement tenants
Thanks to Mark at Trafford Housing Trust for sharing these with members Induction Docs SEPT 2016 INTRODUCTION TO THE QUALITY AND INSIGHT PANEL VS2…
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Scrutiny.Net 21st June at Liverpool Mutual Homes
Here are the notes of the meeting and the presentations. When i get the promised constitutions i will add them here too. 1 Presentation…
