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Scrutiny.net, 2nd April 2019
Thanks to Torus for hosting. We had a busy agenda as always and a guest from the NHF. Here are the notes of the…
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Outcomes from recent housing consultation
Here is a list with links of the latest information to come out of MHCLG: Rents for social housing from 2020-21 26 February 2019…
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Showing off your engagement projects
Here is a useful document on promoting your engagement from our friends at Bang the Table: 50-Ways-to-Promote-Your-Engagement-Project …
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On line engagement – challenges and advice
For organisations looking to better understand what customers care about, the move to a dedicated online engagement platform is an easy choice ………………….But finding…
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Unconference – Green Paper and Regulation Consultation, 30th October 2018
Hi everyone Here is the presentation i used at the conference: Full slides un Green Paper 30 Oct Here are the summary notes from…
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Future tenant involvement and engagement
Tpas and PlaceShapers have come together on this project to explore and find answers to the question of the future shape of tenant engagement…
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HACT report on resident satisfaction and customer Insight
Here is the much awaited HACT report. HACT findings highlight two key issues for the future of customer satisfaction: • First, rather than collect…
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LA rebuilding trust with local people – post Grenfell
Over the autumn and winter, the Centre for Public Scrutiny led an independent governance study for the Royal Borough of Kensington and Chelsea. The…
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Accountability, Scrutiny and Local Government
CfPS have just published the annual survey results of scrutiny in Local Government which shows an improving picture. Here is some further analysis in…
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Lessons and case studies in working together for transformation
Grant Thornton, in collaboration with the District Councils Network (DCN) has produced a report showcasing some case studies on how working together can transform…
