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Scrutiny.Net meeting on 22nd July 15 at East Durham Homes
Hi everyone. Thanks for supporting the meeting. In a more packed than ever programme for which we thank EDH for hosting…. Here are the…
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New report says – review your customer involvement
Family Mosaic say – The sector needs a ‘fundamental change of mindset’ to break away from the ‘empty ritual’ of resident engagement which fails…
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Scrutiny.Net May 2015
The meeting discussed succession plans for tenant panels, neighbourhood involvement, participatory budgets and reviewing your CI policy and new reports on tenants involvement, inviting…
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tenant satisfaction
Tenant satisfaction has remained consistent year-on-year, with 86% of housing association customers happy with their overall service, says Inside Housing. They say: Data from…
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Resident involvement saves money says CLG
Resident participation could save the sector millions, a minister has claimed, following the publication of government-backed research into tenant involvement. Accordng to reports in…
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Making internships work and add social value
Internships have been a thorny issue for some years, primarily in the private sector, with examples of exploitation in the media, politics and fashion…
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Rochdale customers allocate monies to neigbourhoods
Local people from six neighbourhoods across the Rochdale gathered at Richmond Hall in Rochdale on Saturday 28th February for the first event of 2015…
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working with Young poeple
You can find below the work the Northern Housing Consortium is doing to highlight the good work being done by members with children and…
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Presentation and notes from the Darlington Unconference
Here is the presentation i did: You will find more on the new regulations and a longer presentation on the governance and Regulation pages…
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Vela Scrutiny Panel (Now Thirteen) at the November 2014 NHC TP conference
Here are some pictures taken by Thirteen CSP on the day of their workshop:…
