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5 ways to improve HA customer service
In a sector where customers can’t always choose their provider and success is not always measured in profits, housing providers have struggled to work…
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The wisdom council experiment
Thanks to posting on Linked In for this information: MEANINGFUL DIALOGUE: “Money is winning and the solution has to be people coming into conversation,”…
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Local government websites do not meet performance expectations
A majority of council websites are failing the Government’s good performance standards, as speeds worsen on last year – research suggests. According to LG…
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Local Government report on ethical behaviour
Almost half of local government managers feel their authority has mediocre or poor standards of ethical behaviour, according to a new report. According to…
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DevoMancs
Manchester will get a directly elected mayor and control over a £300m housing fund in a devolution deal, announced by George Osborne. According to…
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Positive initiative to support NEETs in Liverpool
Youth unemployment is one of Mayor Joe Anderson’s key priorities. The Mayoral Youth Contract provides employers with a wage subsidy to support them in…
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Saving money on facilities management
Local authorities are failing to take a strategic approach to facilities management, losing out on savings worth thousands of pounds, according to new research.…
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HAs support customers into employment
Housing associations are playing a crucial role in the ‘Welfare to Work’ agenda, making a huge contribution through helping their residents and the wider…
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£800m of affordable homes 2015/8 launched by HCA
Housing associations can bid for the remaining £800m grant available under the 2015/18 affordable homes programme. According to Inside Housing: The cash forms the…
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Venture HA forced to merge with one vision
A deal under which troubled landlord Venture Housing Association will be folded into One Vision Housing (OVH) is expected to be concluded within weeks.…
