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One third of public sector complaints go unresolved
Over a third of complaints made to public sector organisations went unresolved last year, according to a study. Figures suggest 3% of citizens can…
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Public Sector procurement is more expensive in the UK than Europe
The public sector procurement process in the UK is 90% more expensive than the average cost in Europe, new research reveals. The report – published…
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More deregulation proposals on the right to buy
A bill proposing a reduction in the qualifying period for right to buy from five to three years is to go before a pre-legislative…
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Deputy PM calls for a review to help young people into work
Deputy prime minister Nick Clegg has called for a cross government review of schemes to help unemployed 18 to 24 year olds. Speaking at…
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L Govt Ombudsman resolves 10,000 complaints
Over 10,000 public complaints about councils have been resolved by the Local Government Ombudsman (LGO) in the past year. The Raising the Standards report shows that…
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Landlords consider demolition of large homes
Social landlords have warned the bedroom tax could lead to the demolition of homes as larger properties become increasingly hard to let in some…
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Community awards on Sustainability
Launched by City Bridge Trust, with support from Lemos&Crane the Growing Localities Awards celebrate projects across London that use nature and green spaces to…
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Emergency hardship fund – the reality
English councils received more than 13,272 extra applications for an emergency hardship fund in the first month of the bedroom tax. Inside Housing revealed…
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Overpayments of rent might help tenants
Social landlords should help tenants save money by allowing them to overpay their rent and shifting the excess into a separate account, according to…
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Winners of the National ALMO awards
The winners of the seventh annual National Federation of Arm’s-Length Management Organisations Awards were announced last night at a ceremony in Manchester. The awards…
