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Welcome to the articles section, here you will be able to access exclusive content available only to members.

Good Practice

Good Practice

  • The cost of the HB pilots at Wakefield on rental income

    The Department for Work and Pensions has insisted its plans for direct payment of benefit will proceed despite a landlord on a pilot project…

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  • Housing is good for the economy

    An extra £1 million of direct investment in housing in the north of England could generate an £11.5 million economic boost for the region…

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  • Social return on captial – engaging your business with the community

    There has been a growing interest in corporate social responsibility and how businesses engage with the communities they serve and are based in. This…

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  • Best at using social media?

    No-one can beat Bromford it seems and here are some hints and tips from them…. How can housing providers demonstrate that they are delivering…

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  • Outsourcing back office services

    Outsourcing back office services like cleaning, security and catering services can improve an organisation’s cash position and bring greater operational control and staff flexibility…

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  • Social Enterprises for homeless people work

    A group of social enterprises working with homeless people generates an £11 return for every £1 invested, a report found. Analysis service Social Return…

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  • Briefing on use of technology in responsive repairs

    Over the last decade the pace of change in technology has been momentous. A shift has occurred in the way consumers interact and communicate…

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  • Complaints Charter – first draft for consultation

    Here is the suggested complaints charter Complaints charter – draft 3 30 Oct CIH and HouseMark are developing a complaints charter, to set out…

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  • Housing Report – 3rd report

    In this edition of the Housing Report we have assessed the latest data for England under ten main headings, using official sources and a…

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  • Top tips on voids management

    Here are somne top tips on void management – a popular scrutiny subject Top tips on void management Thanks to the Guardian newspaper…

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