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Amicus Horizon, Co-Regulatory Champions
AmicusHorizon shared their experience and provided top tips at our scrutiny conference in Norwich, 8th June 2011.…
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Community Gateway, Co-Regulatory Champions
Preston Community Gateway Scrutiny Panel hints and tips, Effective Scrutiny Conference, Liverpool, March 2011…
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Helena Partnerships, Co-Regulatory Champions
Helena Partnerships and Customer Excellence Panel presentation from our London Scrutiny Conference, 7th June 2011.…
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Soha, Co-regulatory Champions
Soha‘s slides from SEP conference, Liverpool, March 2011…
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Co-regulatory Structures – Good Practice Examples
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Proposed changes in complaints resolution
ComplaintsReform-RafaelRunco…
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Norwich Conference Slides
If you couldn’t make it to our Norwich Conference or just need to review the presentations again you can download all of them below:…
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London Conference Slides
Our recent London conference was a huge success, if you missed any of the presentations we’ve added all our slides below for our members…
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Tenant Scrutiny Conference Slides
Our conference on 11th March 2011 was well attended by tenants and officers from around the country. Key speakers included Graeme Foster, TSA and…