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Proposed changes in complaints resolution
ComplaintsReform-RafaelRunco…
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Norwich Conference Slides
If you couldn’t make it to our Norwich Conference or just need to review the presentations again you can download all of them below:…
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London Conference Slides
Our recent London conference was a huge success, if you missed any of the presentations we’ve added all our slides below for our members…
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Tenant Scrutiny Conference Slides
Our conference on 11th March 2011 was well attended by tenants and officers from around the country. Key speakers included Graeme Foster, TSA and…
