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Good Practice

Good Practice

  • Leaflet for tenants on welfare benefits

    To support HAs communicate changes in housing benefit to their tenants, the NHF have produced an information leaflet. Housing benefit changes – leaflet for tenants Covering the…

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  • The way the HCA will regulate

    If you sneezed, you coudl have missed this On Friday, the HCA set out their approach to regulation of the standards The report provides more…

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  • Welfare Reform

    I saw all these briefing notes on the DWP website today and thought you might find them useful: keep an eye on the site…

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  • Economics and new inequalities

    HDN and CLES have launched a joint report and are asking for your help cles-survey-and-facsheet-2012  The Centre for Local Economic Strategies (CLES) and the…

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  • Improving your customer service

    Here is the latest advice from CIH about improving your customer service Remember this is a cross cutting regulatory standard and applies across the services provdied…

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  • The Queens Speech and the Bills for this parliament

    In terms of content – not much on housing Economic growth is the key priority for government Care and Support Bill to be published but only in draft…

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  • Scrutiny.net meeting on 14th May in Bernicia

    Thansk to all 21 of you who attended and thanks to Bernicia for hosting and Sam for giving us their route plan on Welfare…

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  • Age alliance

    Age Action Alliance: latest newsletter availableThe latest newsletter from Age Action Alliance is now available online. …

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  • New ASB Community Harm Statement

    In another useful document by the CIH, here is their advice on how to use the community harm statement to best effect ASB –…

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  • New tenure reform advice published by CIH

    Practical implications of tenure reform – Update – May 2012  CIH have published an updated version of our guidance on the practical implications of…

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