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Housing Mobility
Here is a useful guide to you if you are looking to review your allocations policy, your mutual exchanges and generallyt invetsigating mobility options…
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Update to dispute resolution advice
Updated advice which was on our site last year to take account of changes in regulation Hints and tips on dispute resolution for landlords…
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Complaints and the changes planned by the HoS
Rafael Runco, Depty Housing Ombudsman from the Housing Ombudsman Service (HoS) and Yvonne have been touring the country on how the new complaints system might…
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New regulatory standards – presentations on responses
Here is a copy of a presentation i did with others on the new standards Dont forget the tenant involvement and empowerment is a…
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Looking for new members of your scrutiny or co-regulatory committees
Some of our members have had great success in their advertsing and some have not Have you thought about advertsising your vacancies on your…
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ASB – the charter
ASB services are a popular scrutiny topic and when it come to satisfaction surveys after ASB services, landlords do not always fair well. The new…
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UK Housing Awards – the Shortlist
Here is this years good and the great who been successful in getting through to the next round of the UK Housing Awards Good…
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LGBT Customers – what do i need to know?
Your Panel or group can never be representative of the whole of the Housing in your area As well as opinions from the Scrutiny…
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Serious detriment – Fire Safety and avoiding Discrimination
Serious Detriment is the only reason why the regulator, the TSA, now part of the Homes and Community Agency will step in to investigate…
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Home Ownership
Its becoming more difficult to get access to a home which you own The have produced these briefs to help us all understand HO…
